Shipping Policy

We are committed to delivering your authentic [Your Company Name] garments efficiently and reliably.

1. Order Processing Time

• All orders are processed within 1-3 business days (Monday – Friday). Orders are not shipped or delivered on weekends or public holidays.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Domestic Shipping (Within Nigeria)

We use reliable local courier services for deliveries within Nigeria. All shipping costs will be calculated and displayed at checkout.

Delivery Location	Estimated Transit Time (After Processing)
Lagos (Major Areas)	1-2 Business days
Other Major Cities (Abuja, PH)	2-4 Business days
Rest of Nigeria	3-7 Business days

• Free Shipping: Free standard shipping is available on qualifying domestic orders

3. International Shipping

• We offer international shipping via reliable partners (e.g., DHL Express).
• International Transit Time: Typically 2-10 business days, depending on the destination country and customs processing.
• Customs, Duties, and Taxes: Your Fashion Brand is not responsible for any customs duties and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

4. Shipping Confirmation & Order Tracking

You will receive a Shipment Confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours of receiving the email.

5. Damaged or Lost Packages

• Damaged Items: If you received your order damaged, please contact the shipping carrier immediately to file a claim.
Please also save all packaging and damaged goods before filing a claim.
• Lost Packages: If tracking indicates your package is lost, please contact us immediately at [Your Company Email]. We will work with the carrier to locate the issue, but once the package can take several weeks.